FREE returns on all domestic orders.
Upton gladly accepts returns of undamaged items for a full refund within 30 days of the ship date.
*We do not accept returns on framed artwork.
Be sure to retain the original packing materials, receipt, and all merchandise tags for returns.
Please complete the return request below and we will reply within 3 business days.
Shipping methods are determined by types of items ordered and what is selected at time of checkout by the customer.
Need a rush order? Please contact our Customer Service department with your order requests and desired arrival date.
For all deliveries outside of the United States, in addition to appropriate international shipping charges, you will be responsible for any and all local taxes, duties, tariffs, or other similar charges or impositions (including VAT) associated with your purchase, if any. By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.
Please email info@whatsupton to inquire about opening a trade account.
Please email info@whatsupton for all media inquiries.
Upton is committed to protecting your privacy.
When you make a purchase from whatsupton.com you will be asked to provide your name, email address, billing address, delivery address, phone number, and credit card or debit card number. Details of all your order transactions will be collected and stored.
The information we hold about you needs to be accurate and up to date. You can check and amend the information we hold about you. The personal information that we hold about you will be held in accordance with our internal security policies.
TERMS AND CONDITION OF SALE
The website www.whatsupton.com (the “Website”) is owned and operated by Upton LLC, (the “Company”, “Us”, or “We”). This Terms and Conditions of Sale (the “Terms of Sale”) of the Website is entered into between the Company and any buyer or registrant of the Website (referred to as “You”, “Yourself”, or “Buyer”). The Terms of Sale provide the manner in which the Company offers all artworks to You, when You place orders on the Website and it also applies to all the agreements concluded between the Company and You in relation to the artworks offered by the Company on the Website. We urge You to familiarize Yourself with the Terms of Sale from time to time, as the Company may in its sole discretion make changes to the same. Your use/access of the Website signifies Your consent to the Terms of Sale and other policies of the Company as may be applicable from time to time. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.
The Company strives towards making the shopping experience on the Website memorable and convenient, for every Buyer, to the greatest extent possible. You may purchase the artworks, as are provided on the Website, in accordance with the payment terms hereunder. Based on the availability of the artworks, the same shall be dispatched to You in accordance with Company’s policies.
The Company may also make available through the Website, the text, graphics, and images of works of art. However, certain images may have small print at the bottom. Further, the Company attempts to describe the artworks offered on the Website as accurately as possible. The Company does not warrant that the artworks' descriptions or other contents of the Website are 100% accurate, complete, reliable, current, or error-free. Your sole recourse for any issue with the artworks received vis a vis the description provided on the Website is to return the said artwork to the Company.
The Company reserves the right to accept or cancel Your order at any time. In the event of a cancellation prior to the artworks being received by You and where the payment has been received by the Company, the Company shall refund the money paid by You using the same mode of payment that was used by You for ordering the artworks on the Website.
You may also place a request at firstname.lastname@example.org to cancel the ordered artworks if You are not satisfied with the purchase of the artworks from the Website; provided that such cancellation can only take place within thirty (30) days from the date the artworks were delivered to Your order destination. Any attempt to return the artworks thereafter shall not be entertained by the Company.
Further, all returns shall only be accepted by the Company if (a) the artworks and frames are returned in the original condition, without any damage whatsoever, and (b) any bills and labels or return forms are retained on the artwork, if any. In the event that any one or more of the aforementioned criteria are not met, the Company reserves the right to reject the cancellation request and to retain the payment towards the artworks.
Upon receipt of the returned artworks, the Company shall have, in its sole discretion, the right to decide whether the artworks are eligible for return/refund based upon the above noted return condtions. If the Company determines that a refund may be processed, it will refund the money paid by You using the same mode of payment that was used by You for ordering the artworks on the Website.
You may purchase the artworks that are listed on the Website. Indicative pricing may be available on the Website, however, actual prices for artworks will be confirmed only once You place an order on the Website. You acknowledge that prices do not include shipping and handling charges or applicable taxes (defined below), if any, for which You are responsible and that will be separately identified on your receipt, when You place an order on the Website. Your sole recourse is cancellation of Your order in cases where You find that the prices stated to You are higher than You expected or listed on the Website.
You acknowledge that the Company will add taxes to the amounts charged, as a separate charge, when required or when allowed to do so under the applicable law. Each party will be responsible for complying with any and all obligations imposed on it under applicable law with respect to the collection and payment of any taxes. Each party will cooperate with the other party, and furnish the other party with any customary written documentation or forms required under applicable law to enable the other party to comply with such obligations or to exercise any rights available under applicable law to minimize or to qualify for an exemption from any such obligations.
The Company makes no warranty regarding the quality of any works, services, content, or artworks purchased or obtained through the Website or the accuracy, timeliness, completeness, or reliability of any content obtained through the Website or purchase of the artworks.
These Terms of Sale are governed by and construed in accordance with the laws of State of California without reference to its conflicts of laws rules. You agree, as We do, to submit to the exclusive jurisdiction of the courts located in Vista, California to settle any dispute between Us in relation to our artworks or services.
whatsupton.com reserves the right to revise prices and details at any time without notice. All items are subject to availability.
Color accuracy on the website cannot be guaranteed, and will vary depending on the resolution and screen type of your computer.
All design, text, and imagery on whatsupton.com is the copyright of Upton LLC. All brand names, product names, and titles used on this site are trademarks or trade names of Upton LLC. No permission is given in respect of use of any of the above. The site may not be altered in any way or republished without permission.
All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from whatsupton.com shall be governed by USA law and the United States courts shall have jurisdiction in all such matters.
Upton LLC reserves the right to refuse to supply any individual or company.
whatsupton.com is operated by Upton LLC.
These terms and conditions apply to all transactions on the whatsupton.com website. Upton LLC may change these terms from time to time without notice. Changes will apply to any subsequent orders received.
These terms and conditions do not in any way affect your statutory rights.